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Contact Us

We love to hear from you, our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.


We’re available to support you via

Email: service@lightess.com


Service Tel: +17323926598

We strive to answer your questions within.24 hours


Customer service chat hours:

Monday - Friday: 9 am - 18pm 

Now available in English.

Company address: 13535 Marquardt Avenue, Santa Fe Springs, CA


Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.